How personal details are collected, used, and protected across the site.
Last updated June 2026
Details are gathered when a quote is requested, an account is created, or a message is sent. This may include a name, email address, phone number, mailing address, and information about a vehicle and how it is driven.
Some information is collected automatically as the site is used, such as browser type, device details, and pages viewed, which helps keep the experience reliable and secure.
Collected details are used to respond to requests, prepare coverage options, and keep an account working as expected. Information may also be used to improve the site and communicate about relevant updates.
Where you check the optional text message consent box at signup, RichardAuto may send automated marketing and promotional text messages to the phone number you provide about its consulting services, policy review invitations, and car insurance tips. These texts are for marketing and promotions only. Account, quote and policy updates are never sent by text.
Message frequency varies. Message and data rates may apply. Consent is not required to request a quote or purchase any product or service. You may opt out at any time by replying STOP, or reply HELP for assistance. You can also email richard-b@richardauto.com with “Unsubscribe” in the subject line to opt out of marketing and promotional messages.
Our text messaging service supports the following carriers: AT&T, Boost, MetroPCS®, Sprint, T-Mobile®, US Cellular®, Verizon Wireless, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.
Cookies and similar tools help the site remember preferences and understand how pages are used. Most browsers allow cookies to be limited or cleared, though some features may work differently when they are turned off.
Information may be shared with trusted service providers who help operate the site and deliver requested services, always under agreements that require it to be protected and that bar any use of it for their own purposes. Information may also be shared when required by law or to protect rights and safety.
No mobile information will be shared with third parties or affiliates. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Reasonable safeguards are in place to protect information from loss, misuse, and unauthorized access. No method of transmission is ever perfectly secure, so care is encouraged when sharing sensitive details online.
Requests can be made to review, correct, or delete personal information on file, subject to legal requirements. Reaching out through the contact details below is the fastest way to start any of these requests.
This policy may be revised as practices or requirements change. Any updates are posted here with a new effective date, and continued use of the site reflects acceptance of the current version.
Questions about this policy can be directed to the contact information below.
